Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does standard shipping take for sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. For oversized items like treadmills or weight benches, please allow 7-10 business days for freight delivery.
What is your return policy for athletic footwear and apparel?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned once the seal is broken.
Do you offer warranties on professional-grade equipment?
Yes, all professional-grade equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship. Extended protection plans are also available at checkout.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal where you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm for larger purchases.
How do I know which size of protective gear to buy?
Each product page includes a detailed 'Size Guide' button. We recommend measuring according to the provided instructions to ensure maximum safety and comfort during your sporting activities.